Start with Why Book Notes and Agile Coaching Applications

Greetings everyone! I’m Scott Sampson and I’ll be posting my chapter notes from Simon Sinek’s book Start with Why on a weekly basis. I also include how Agile Coaches can apply the learnings from the book in their coaching practices. Enjoy!

Chapter 1 – Assume you Know

  • We make decisions based on what we think we know.
    • Example given was when people thought the world was flat and no one traveled.
    • When it was discovered that the world was round, societies started to travel.
    • This led to all kinds of innovations and advancements and moved the human race forward.
  • We all want to make the right decisions. Assumptions, even when based on sound research, can lead us astray.
  • How do we explain or decide on a course of action that yields a desired effect
    that is repeatable.
  • How can we have 20/20 foresight?
  • The Japanese automakers engineered the outcome they wanted from the
    beginning instead of collecting Data to see why something didn’t work at the end.
    Then, if they didn’t meet the outcome they wanted they knew it was because of a
    decision at the beginning of the process.
  • When faced with a result that doesn’t go according to plan, a series of perfectly
    effective short-term tactics are used until the desired outcome is achieved. But
    how structurally sound are those solutions?
  • The ones that achieve more, the ones that get more out of few people and fewer
    resources, the ones with an outsized amount of influence, however, build
    products and companies and even recruit people that all fit that all fit based on
    the original intention. Great leaders understand the value in the things we cannot
    see. It’s what we can’t see that makes long term success more predictable for
    only one (manipulate the car door with mallet at end of process vs. designing it to
    fit from beginning of process). The one that understood why the doors need to
    fit by design and not by default.

How can Agile Coaches apply this to their coaching practice?

  1. Encourage the team to conduct research, analyze data, and test assumptions to make
    informed decisions.
  2. Encourage the team to focus on their long-term goals and identify the outcomes they want to achieve.
    • Work backwards to develop a plan to achieve those outcomes.
    • Offer to support them with check-ins on their progress.
  3. Encourage the team to focus on designing solutions from the beginning using a design thinking mindset rather than just using short-term and unsustainable approaches to achieve a desired outcome.
Scott Sampson
Scott Sampson
Scott Sampson is an Agile FinTech leader with over 12 years of experience in IT. Currently he is a key member of the Agile Delivery Team at Savana, Inc., where he serves various teams as a Scrum Master and Agile Coach. In these roles, Scott applies a Systems Thinking approach that incorporates additional guidelines and frameworks to enable holistic and customized problem solving. Scott is a certified Agile Coach, Scrum Master and Facilitator and has earned the SAFe Advanced Scrum Master (SASM) certification. He is also a member of the 5amMesterScrum Agile Mastermind group. Scott holds an MS degree from Temple University and an MBA from UMASS-Amherst. Outside of work, you can find Scott on an athletic field somewhere cheering on or coaching one of his daughter’s sports teams or contemplating which spell to cast in a weekly Dungeons and Dragons game.

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